I lost my FitBark, or someone stole it. Now what?

There is an app called LightBlue Explorer and it is available for free in the App Store (iOS users) or BLE Scanner and it is available for free in the Google Play Store (Android users). If you download this, it is a bluetooth scanner and will look for any bluetooth device within range. If you can go to where you think the FitBark fell off and allow it to scan every so often while you walk, you should be able to find the general area.

If you still need help please get in touch from the Support Chat in the FitBark mobile and web apps and let’s chat. We would love to find a way to get your pup back on track. If necessary, we’ll deactivate your unit so nobody else can use it.

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