Support

Great training tool/company Love it for my service dog Freedom.He and I both wear fitness trackers .It helps me to learn the most effective training for him as he is my best friend and training partner.The company is awesome !!They respond quickly to questions and truly care about their customers both human /animal.

Jennifer L.

FitBark is awesome! Purchased the Fitbark for our dog. She has a medical condition and will be on medication for life. The Fitbark helps us ensure she is getting proper exercise and rest. We can even share results with our Vet. My sister saw it, asked about it and is now going to get one for her dog. Great product with Excellent customer service!  

Joanie

Fun for pups and people, great product support team FitBark is a fun way to help you and your dog stay fit! The level of service from the company has been consistently amazing and they have always been incredibly responsive to questions. The product is fun and easy to use. You securely attach it to your dog's collar, install the mobile FitBark app and you're ready to roll! There's also a new FitBark community on Facebook where you can virtually follow other dogs and compare their daily activity with yours.

Shannan

Great customer support I've been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable. I was so impressed that I got a fitbark for my wife's chihuahua and it fits him... Fetch More

Great customer support

I’ve been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable.

I was so impressed that I got a fitbark for my wife’s chihuahua and it fits him great.

Terry Drymonacos

Fantastic If this app and tracker does not inspire you to get out and exercise with you dog - nothing will. Support is great too!

Kathymil

Five Stars Great item with really great support fitbark is a definite thumbs up from my furbabies

Adrian Dawe

Tremendouw customer service - and the activity monitor is good too! The product is good - quite small, and it fits onto my dog's collar very snugly. The Bluetooth link allows you to update the step count etc. even when your dog is quite far away. But what for me made all the difference was the customer service. Having asked a question on the Fitbark website, I was immediately contacted by email by an individual who stayed on the case until my Fitbark was up and working. He then emailed me a day or two later to say that he... Fetch More

Tremendouw customer service – and the activity monitor is good too!

The product is good – quite small, and it fits onto my dog’s collar very snugly. The Bluetooth link allows you to update the step count etc. even when your dog is quite far away.
But what for me made all the difference was the customer service. Having asked a question on the Fitbark website, I was immediately contacted by email by an individual who stayed on the case until my Fitbark was up and working. He then emailed me a day or two later to say that he had checked to see if it was still working (it was). That’s real customer service!

James Graham

Great products and a fantastic way to track your dogs... Great products and a fantastic way to track your dogs activity levels. We have had a few technical issues with this though which Customer Service have sorted and are currently sorting - hoping this will be resolved shortly!

Stephanie Williams

Your Dog Will Thank You This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it - our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one - really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature... Fetch More

Your Dog Will Thank You

This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it – our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one – really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature that shows average statistics for dogs similar to mine, which is pretty interesting. You can also now choose one of three levels for your dog’s daily goal for fitness points – it’s a nice option to have. Henry the Golden has gotten much more exercise on a more consistent basis since we got the Fitbark. It makes us take him for an extra half mile, or throw the ball a half dozen more times. It also helps us see that doggie day care really is worth it! Henry doesn’t even notice that he’s wearing the Fitbark, but he is loving the effects of it!

Kathleen U

Device is awesome, app is good and keeps improving I ordered this as a second FitBark to give as a gift after using my first FitBark nearly two months. This is one of those products that deserves two separate reviews, because there are really two different things: an app and a device. I gave it 5 stars overall because the device has exceeded my expectations. The app is not yet perfect, but I have witnessed constant improvements with every update in my short time as a user. Also noteworthy - the customer service is tremendous. I have emailed a couple... Fetch More

Device is awesome, app is good and keeps improving

I ordered this as a second FitBark to give as a gift after using my first FitBark nearly two months. This is one of those products that deserves two separate reviews, because there are really two different things: an app and a device. I gave it 5 stars overall because the device has exceeded my expectations. The app is not yet perfect, but I have witnessed constant improvements with every update in my short time as a user. Also noteworthy – the customer service is tremendous. I have emailed a couple of times and always gotten a helpful answer back same day.

The device:
Things I love: it’s smaller and lighter than I thought. It’s very durable. Lola isn’t nice to it (she starts chaos at the dog park), and her best friend is a Macaw (it’s survived several times under the pressure of that beak). Even after 2 months, the FitBark still looks very good. I’m averaging a week + between charges. I appreciate the attachment mechanism, which is designed so that I don’t have to remove it from Lola’s collar to charge the Fitbark, which is very convenient.

The app:
It was easy to get started. The design is unique, intuitive, and I figured out the basics after a few minutes of playing with it. Everything felt natural, although I would have expected a bit of a tutorial in the beginning. They keep adding new features and it seems to load and update quicker than it did last month.

Bottom Line: I’m a non-tech savvy dog lover and I use FitBark literally every day. I can honestly say it has made me a much better dog parent and I highly recommend it. It’s one of those things I didn’t know I needed and now can’t live without.
I’ve attached a photo of the Fitbark on Lola’s collar (you can see it’s pretty small). I’ve also attached a photo of the new fitbark I’m giving as a gift next to the old Fitbark Lola has been wearing for just over 2 months now. It’s worth mentioning, Lola isn’t nice to it. She plays hard with dogs at the dog park and we also have a Macaw at home who I’ve caught chewing on the Fitbark more than once. And after all that, only a few very minor scratches. I’m very impressed.

Perplexy