Support

Love, Love Love, Love, Love the FitBark! We have a healthy virtual completion going amongst 5 dogs with my crazy work friends. This works great and makes sure you exercise your puppy ... also you can see if your puppy sitter is doing their job 🙂 The FitBark owners are always available for online chat and are very responsive to any questions you may have, and are building a massive database of activity by breed, age, etc... Have to admit I thought this was silly before I had a puppy, but now I think it's the coolest thing ever!

FitBark Customer

Excellent Customer Service! I received the fitbark as a Christmas gift and I absolutely love it! It has made me more aware of my pup's activity levels and I just bought a Fitbit to join the fun and get active with my dog! We had a small issue and the developers were quick to respond, extremely helpful, and resolved the issue right away!

sbrickwesley

Fantastic App, great customer service! With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It's very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month. We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you're dogs doing in comparison. This is super... Fetch More

Fantastic App, great customer service!

With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It’s very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month.

We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you’re dogs doing in comparison. This is super helpful since we have three dogs ranging from 3 months to 10 years and they obviously require different levels of playtime.

We really love this update. The customer service at Fitbark is amazing. They go out of their way to help and make sure your issue is resolved.

If you’re looking for an activity tracker for your dog this is the best one on the market.

Buddhagem

A fitbit for dogs! Love it! This is great -- it keeps me honest! I have a basset hound, and it is soooo easy to just let her sleep on the couch and miss a walk. I have a fitbit, and this works to make sure I keep her active the same way the fitbit makes sure I stay active EVERY DAY and I can't "rationalize" how much she actually moved around. The device doesn't count steps, but "activity." It is a fun app on my Iphone, connects via bluetooth. The monitor fit snugly and easily flat on her collar.... Fetch More

A fitbit for dogs! Love it!

This is great — it keeps me honest! I have a basset hound, and it is soooo easy to just let her sleep on the couch and miss a walk. I have a fitbit, and this works to make sure I keep her active the same way the fitbit makes sure I stay active EVERY DAY and I can’t “rationalize” how much she actually moved around. The device doesn’t count steps, but “activity.” It is a fun app on my Iphone, connects via bluetooth. The monitor fit snugly and easily flat on her collar. Pearl is a bigger dog, and has a bigger collar; on my mother’s Chihuahua, however, I think the fitbark would be too big. It isn’t heavy — very lightweight — so the only issue on tiny little dogs would be bulk. The best thing is the attitude of the company…. this is a relatively new product, and they are continually updating and making changes to the software, and seem to have a really great and positive and FUN attitude. There is the option to share and have friends, just like with the fitbit. Love this, and it HAS helped give me the reason to shoo my dog off the couch and force her outside for a walk!

Krykie

Motivates me to take my dog out more!  I can't say enough good things about Fitbark. I love being able to track my dog's fitness, and being able to set goals motivates me to go for more walks and runs with him. My first Fitbark malfunctioned, and the amazing customer support team fixed my problem instantly. They provided constant support, even after hours and on weekends, which is true dedication and shows their passion for their product and their customers (thank you so much!). You won't regret getting this little gadget, and your pup will love you for it!

BettinaE

Great training tool/company Love it for my service dog Freedom.He and I both wear fitness trackers .It helps me to learn the most effective training for him as he is my best friend and training partner.The company is awesome !!They respond quickly to questions and truly care about their customers both human /animal.

Jennifer L.

Tremendouw customer service - and the activity monitor is good too! The product is good - quite small, and it fits onto my dog's collar very snugly. The Bluetooth link allows you to update the step count etc. even when your dog is quite far away. But what for me made all the difference was the customer service. Having asked a question on the Fitbark website, I was immediately contacted by email by an individual who stayed on the case until my Fitbark was up and working. He then emailed me a day or two later to say that he... Fetch More

Tremendouw customer service – and the activity monitor is good too!

The product is good – quite small, and it fits onto my dog’s collar very snugly. The Bluetooth link allows you to update the step count etc. even when your dog is quite far away.
But what for me made all the difference was the customer service. Having asked a question on the Fitbark website, I was immediately contacted by email by an individual who stayed on the case until my Fitbark was up and working. He then emailed me a day or two later to say that he had checked to see if it was still working (it was). That’s real customer service!

James Graham

Amazing product, support and service! We bought this on a whim in boxing sale mode. What a great purchase this was! Really fun to watch how our dog spends his day and to use it to compare one day's activity to the next. If you are worried about tech support don't. If only every company supported their product the way FitBark does. I had a couple of questions and they responded in record time. I have never done a product review before but these people deserve it. Above and beyond.

Tracey

Five Stars Great item with really great support fitbark is a definite thumbs up from my furbabies

Adrian Dawe

Great tool for the conscientious dog owner I love this tool! It's an awesome complement to my fitbit charge hr! I give it a 4 instead of a 5 because getting to know the app takes some time and work. Once you get it all figured out though the data tracking is awesome! I have a Weimaraner and I live in an apartment, but I am also a runner and very active. As a breed that requires a lot of exercise, I really feel like it helps me better gage if my fur baby is getting his needs met, especially... Fetch More

Great tool for the conscientious dog owner

I love this tool! It’s an awesome complement to my fitbit charge hr! I give it a 4 instead of a 5 because getting to know the app takes some time and work. Once you get it all figured out though the data tracking is awesome! I have a Weimaraner and I live in an apartment, but I am also a runner and very active. As a breed that requires a lot of exercise, I really feel like it helps me better gage if my fur baby is getting his needs met, especially since he is crated for about 8 hours of his day. I recommend it to anyone who is conscientious about their best friends whole being! Plus, the fitbark team is very kind, quick, and eager to help you, as you help them create a better device and app!

FitBark Customer