Support

Love it! This is a great unit. Our pup goes to dog day care from time to time and it's nice to see exactly how his day was when I pick him up. The battery is amazing and the support from FitBark is top shelf!

Jim

Your Dog Will Thank You This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it - our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one - really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature... Fetch More

Your Dog Will Thank You

This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it – our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one – really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature that shows average statistics for dogs similar to mine, which is pretty interesting. You can also now choose one of three levels for your dog’s daily goal for fitness points – it’s a nice option to have. Henry the Golden has gotten much more exercise on a more consistent basis since we got the Fitbark. It makes us take him for an extra half mile, or throw the ball a half dozen more times. It also helps us see that doggie day care really is worth it! Henry doesn’t even notice that he’s wearing the Fitbark, but he is loving the effects of it!

Kathleen U

Awesome device for track pawed pals' activities It gets me and my husky healthy together. It reminds us how many more points we need to work out to reach our goal every day. There is always people help us when we log on.

Maska

Great way to keep my older dog active Great app. Best customer service. Highly recommend.

Eforjane

Tremendous customer service I'll be honest, I'm one of those annoyingly curious types who has a kajillion questions. The folks running the FitBark were very kind in answering my questions, three different people had to take a crack at answering my questions about the accuracy of the data for my specific dog (we have a 1 year old Cattle Dog, so yeah I really need to know if he's getting enough exercise!). Ultimately the answer was "we're still gathering data," and even though it might have been uncomfortable for them to say, it was the truth. Even though it wasn't... Fetch More

Tremendous customer service

I’ll be honest, I’m one of those annoyingly curious types who has a kajillion questions. The folks running the FitBark were very kind in answering my questions, three different people had to take a crack at answering my questions about the accuracy of the data for my specific dog (we have a 1 year old Cattle Dog, so yeah I really need to know if he’s getting enough exercise!). Ultimately the answer was “we’re still gathering data,” and even though it might have been uncomfortable for them to say, it was the truth. Even though it wasn’t exactly what I wanted to hear, I have a hard time not buying into an honest answer!

We took our FitBark swimming today, and my dog is one to hold his breath and stick his head under the water to find a stick. Not only did he find his stick, the FitBark is still gathering data!

K. Miller

Great app! We became FitBark users recently, shortly after we all got FitBits. We decided that 2016 would be a healthier for all of us and FitBark is helping us ensure that our pup is included. Though I am a new user, I have found the app to be user friendly, and the team at FitBark is very interactive, helpful and friendly. I'm glad to be a part of the FitBark family and would recommend it to any pet owner who is concerned with optimizing their dog's health, particularly those with multiple people involved with the care of their dog... Fetch More

Great app!

We became FitBark users recently, shortly after we all got FitBits. We decided that 2016 would be a healthier for all of us and FitBark is helping us ensure that our pup is included.

Though I am a new user, I have found the app to be user friendly, and the team at FitBark is very interactive, helpful and friendly.

I’m glad to be a part of the FitBark family and would recommend it to any pet owner who is concerned with optimizing their dog’s health, particularly those with multiple people involved with the care of their dog on a daily basis.

JLEbean

Great product, awesome customer service! We picked up this activity monitor a few weeks ago to see how much exercise our pooch was getting with their walker. This device is tiny and actually provides us with more info than we would have anticipated. Plus, it keeps us honest and motivated to get my pup out and about. The interface is good, not great, but fitbark are working on making it more user friendly -- I know this bc fitbark actively solicited my feedback and explained the app's feature. A good friend has the whistle but I was never convinced, esp... Fetch More

Great product, awesome customer service!

We picked up this activity monitor a few weeks ago to see how much exercise our pooch was getting with their walker. This device is tiny and actually provides us with more info than we would have anticipated. Plus, it keeps us honest and motivated to get my pup out and about. The interface is good, not great, but fitbark are working on making it more user friendly — I know this bc fitbark actively solicited my feedback and explained the app’s feature. A good friend has the whistle but I was never convinced, esp after reading reviews. So happy I went with my gut and tried out this new product.

MKT22

Great customer support I've been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable. I was so impressed that I got a fitbark for my wife's chihuahua and it fits him... Fetch More

Great customer support

I’ve been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable.

I was so impressed that I got a fitbark for my wife’s chihuahua and it fits him great.

Terry Drymonacos

FitBark customer service is wonderful. I had some problems with the initial install ... FitBark customer service is wonderful. I had some problems with the initial install and their support chat was very quick, helpful and thorough. Now that the FitBark is working, I love the insight it gives me into my puppy's life. I notice that if she is up and restless at night she can be a little "off" during the day. I've also noticed that she doesn't behave well if she doesn't get enough exercise OR if she gets too much! I can check her FitBark and... Fetch More

FitBark customer service is wonderful. I had some problems with the initial install …

FitBark customer service is wonderful. I had some problems with the initial install and their support chat was very quick, helpful and thorough. Now that the FitBark is working, I love the insight it gives me into my puppy’s life. I notice that if she is up and restless at night she can be a little “off” during the day. I’ve also noticed that she doesn’t behave well if she doesn’t get enough exercise OR if she gets too much! I can check her FitBark and realize she’s just had enough of a day and it’s time for bed. The FitBark holds a charge for quite some time, is easy to use and sturdy. I love my FitBark.

Lucinda Fisher

A great and nifty product, well worth buying. The FitBark is an awesome product. The app is clever and provides some clear, and relevant information. I'm looking forward to seeing how this product develops, but will continue to use it! It's well packaged, and easy to set up with clear instructions. The support team respond very quickly to queries, and are very friendly and helpful. There's a growing community of users on Facebook with whom you can share information and find dogs similar to yours to "friend" on the app to compete/compare as you'd like. Would definitely recommend. It links... Fetch More

A great and nifty product, well worth buying.

The FitBark is an awesome product. The app is clever and provides some clear, and relevant information. I’m looking forward to seeing how this product develops, but will continue to use it! It’s well packaged, and easy to set up with clear instructions. The support team respond very quickly to queries, and are very friendly and helpful. There’s a growing community of users on Facebook with whom you can share information and find dogs similar to yours to “friend” on the app to compete/compare as you’d like. Would definitely recommend.

It links my FitBit account which is awesome, shows me my target and the dog’s on the same graphs. Some more integration would be amazing, although I’m unsure what I’d like to see really at this stage!

There are a few things which could be better though. The additional wifi charging station is very expensive, so I don’t have it, which means my dogs data only sync when I ask it to via my app. I’m hoping that something will change with this in future development of the product though, and I’d still happily give it 5 stars.

Benjamin G