Support

FitBark fanatic! Where have you been all my life FitBark??! Love this easy activity tracker. No more worrying if my dog is getting enough exercise daily. Great product and fantastic service and daily check-ins from Team FitBark.

Andrea H.

Tremendouw customer service - and the activity monitor is good too! The product is good - quite small, and it fits onto my dog's collar very snugly. The Bluetooth link allows you to update the step count etc. even when your dog is quite far away. But what for me made all the difference was the customer service. Having asked a question on the Fitbark website, I was immediately contacted by email by an individual who stayed on the case until my Fitbark was up and working. He then emailed me a day or two later to say that he... Fetch More

Tremendouw customer service – and the activity monitor is good too!

The product is good – quite small, and it fits onto my dog’s collar very snugly. The Bluetooth link allows you to update the step count etc. even when your dog is quite far away.
But what for me made all the difference was the customer service. Having asked a question on the Fitbark website, I was immediately contacted by email by an individual who stayed on the case until my Fitbark was up and working. He then emailed me a day or two later to say that he had checked to see if it was still working (it was). That’s real customer service!

James Graham

Great little activity monitor This thing is small and light, but it does what it advertises. I have a 16.6 pound 1 and a half year old miniature schnauzer and I buy all things to spoil this guy. Found the fitbark and thought I would give it a try, since I have a fitbit and we CA sync our activity and compare who's been more active. It has been a little over 2 weeks since I received the fitbark and today was the first time I had to charge it. My dog stays with me, but this past week my... Fetch More

Great little activity monitor

This thing is small and light, but it does what it advertises. I have a 16.6 pound 1 and a half year old miniature schnauzer and I buy all things to spoil this guy. Found the fitbark and thought I would give it a try, since I have a fitbit and we CA sync our activity and compare who’s been more active.
It has been a little over 2 weeks since I received the fitbark and today was the first time I had to charge it. My dog stays with me, but this past week my mom wanted to watch him, since she lives alone. So with 56% battery I left him on a Sunday and came back the following Saturday night. The fit bit was dead, but I had activity from the Sunday I left him til early friday! Great little gadget for my little Teddy
Also, if you contact customer service, you will get an answer very quickly. I think the longest I had to wait for a reply via chat was 3 minutes. Everyone I chatted with, with my dumb questions, we’re super friendly and willing to help any way they can. They even take screen shots if you need help navigating the app. I would recommend if you love your pets and love spoiling them like I do.

eddie p

Great Product! We got this for our dog for Christmas and it has been wonderful. It keeps us motivated to get our pup out for a walk when she needs it (it even sends reminders when she hasn't been active for a while!) By using the product, we were also able to see that our dog walker was not taking our dog out for the full hour walks and sometimes forgot to come at all! The customer support has been amazing for any questions to you have - We bought the wifi base station and had a bit of difficulty setting... Fetch More

Great Product!

We got this for our dog for Christmas and it has been wonderful. It keeps us motivated to get our pup out for a walk when she needs it (it even sends reminders when she hasn’t been active for a while!) By using the product, we were also able to see that our dog walker was not taking our dog out for the full hour walks and sometimes forgot to come at all! The customer support has been amazing for any questions to you have – We bought the wifi base station and had a bit of difficulty setting it up but customer support helped us in no time. They are very responsive. I would highly recommend this product to any dog owner!

Cheryl

But I am having WAY more fun with it than he is I know I bought this for my dog, but I am having WAY more fun with it than he is!!! The app is spot on and the support team is right there on the app to chat if you need.

FitBark Customer

Fantastic App, great customer service! With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It's very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month. We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you're dogs doing in comparison. This is super... Fetch More

Fantastic App, great customer service!

With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It’s very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month.

We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you’re dogs doing in comparison. This is super helpful since we have three dogs ranging from 3 months to 10 years and they obviously require different levels of playtime.

We really love this update. The customer service at Fitbark is amazing. They go out of their way to help and make sure your issue is resolved.

If you’re looking for an activity tracker for your dog this is the best one on the market.

Buddhagem

Love it and the customer support!  We have the FitBark on our 10 month-old Dane and we love it. It measures activity, not gps and steps so you don't end up with the app reporting your dog went on a 16-mile walk when you drive him across town. My husband and I both love getting the pop-up on our phones when our pup reaches his activity goals. Customer support is amazing. Immediate response through the app and a real interest in feature suggestions. Highly recommend for dog lovers out there who want to keep track of whether or not their... Fetch More

Love it and the customer support! 

We have the FitBark on our 10 month-old Dane and we love it. It measures activity, not gps and steps so you don’t end up with the app reporting your dog went on a 16-mile walk when you drive him across town. My husband and I both love getting the pop-up on our phones when our pup reaches his activity goals. Customer support is amazing. Immediate response through the app and a real interest in feature suggestions. Highly recommend for dog lovers out there who want to keep track of whether or not their dogs are getting off the couch enough!

KMcQ02

Terrific App, Device and Service Helps us see when our younger Vizsla is active, playing or sleeping. We can crank up more active state to tone him up. Nice to share with whole family and we have idea what he's doing when we are not at home. Now to their service. I admit, I'm a techie type. Had problems setting up the FitBark and instantly was talking to the service people LIVE. Turns out that I made a mistake in setting up family accounts. They patiently and quick resolved the issue. Never experienced this level of service "after the sale".... Fetch More

Terrific App, Device and Service

Helps us see when our younger Vizsla is active, playing or sleeping. We can crank up more active state to tone him up. Nice to share with whole family and we have idea what he’s doing when we are not at home.
Now to their service. I admit, I’m a techie type. Had problems setting up the FitBark and instantly was talking to the service people LIVE. Turns out that I made a mistake in setting up family accounts. They patiently and quick resolved the issue. Never experienced this level of service “after the sale”. Sure, the photography online stores will talk to you about buying but after the fact tech support is “meh”. FitBark has raised the bar!!! My dog adds “4 Paws Up”!

BayouBlues

Amazing product, support and service! We bought this on a whim in boxing sale mode. What a great purchase this was! Really fun to watch how our dog spends his day and to use it to compare one day's activity to the next. If you are worried about tech support don't. If only every company supported their product the way FitBark does. I had a couple of questions and they responded in record time. I have never done a product review before but these people deserve it. Above and beyond.

Tracey

Fun and Fit Got the FitBark from son and daughter-in-law for Christmas. Love it! Makes me aware of when the dog needs more exercise and how the dog is doing in general. It's fun following other FitBark equipped dogs and seeing how your dog stacks up to others. Great customer support too.

Kevanrijn