Support

Great device and awesome app I've ordered four FitBarks now, two for my dogs and two to give as gifts. Needless to say, I couldn't be happier. This is one of those products that deserves two separate reviews, because there are really two different parts: an app and the device itself. I gave it 5 stars overall because the device has exceeded my expectations. The app is good and keeps getting regular updates with fun new features. Also noteworthy - the customer service is tremendous. Like, the best I've ever encountered for any company (and I don't say that lightly).... Fetch More

Great device and awesome app

I’ve ordered four FitBarks now, two for my dogs and two to give as gifts. Needless to say, I couldn’t be happier. This is one of those products that deserves two separate reviews, because there are really two different parts: an app and the device itself. I gave it 5 stars overall because the device has exceeded my expectations. The app is good and keeps getting regular updates with fun new features. Also noteworthy – the customer service is tremendous. Like, the best I’ve ever encountered for any company (and I don’t say that lightly).
Part 1, the device
Things I love: it’s smaller and lighter than it looks. It’s highly durable. Lola, my beagle/boxer mix isn’t kind to it. Between playing rough with others at the dog park and occasional swims in a nearby creek, our fitbark has seen its share of mistreatment. After nearly 8 months, the FitBark not only functions, but still looks very good with only a few light scratches. I’m averaging a little over a week between charges. It is very convenient to charge also, because you don’t have to take it off the collar.
The app:
Initial setup was easy. The design is unique, intuitive, and I figured out the basics after a few minutes of playing with it. It keeps updating every month or two with new features. Most recently (and my favorite part) they added a “top dog” leaderboard to follow other dogs and compete or compare activity.
Bottom Line: I’m a non-tech savvy dog lover and I use FitBark literally every day. I can honestly say it has made me a much better dog parent and I highly recommend it. It’s one of those things I didn’t know I needed and now can’t live without.
willtheworld

Device is awesome, app is good and keeps improving I ordered this as a second FitBark to give as a gift after using my first FitBark nearly two months. This is one of those products that deserves two separate reviews, because there are really two different things: an app and a device. I gave it 5 stars overall because the device has exceeded my expectations. The app is not yet perfect, but I have witnessed constant improvements with every update in my short time as a user. Also noteworthy - the customer service is tremendous. I have emailed a couple... Fetch More

Device is awesome, app is good and keeps improving

I ordered this as a second FitBark to give as a gift after using my first FitBark nearly two months. This is one of those products that deserves two separate reviews, because there are really two different things: an app and a device. I gave it 5 stars overall because the device has exceeded my expectations. The app is not yet perfect, but I have witnessed constant improvements with every update in my short time as a user. Also noteworthy – the customer service is tremendous. I have emailed a couple of times and always gotten a helpful answer back same day.

The device:
Things I love: it’s smaller and lighter than I thought. It’s very durable. Lola isn’t nice to it (she starts chaos at the dog park), and her best friend is a Macaw (it’s survived several times under the pressure of that beak). Even after 2 months, the FitBark still looks very good. I’m averaging a week + between charges. I appreciate the attachment mechanism, which is designed so that I don’t have to remove it from Lola’s collar to charge the Fitbark, which is very convenient.

The app:
It was easy to get started. The design is unique, intuitive, and I figured out the basics after a few minutes of playing with it. Everything felt natural, although I would have expected a bit of a tutorial in the beginning. They keep adding new features and it seems to load and update quicker than it did last month.

Bottom Line: I’m a non-tech savvy dog lover and I use FitBark literally every day. I can honestly say it has made me a much better dog parent and I highly recommend it. It’s one of those things I didn’t know I needed and now can’t live without.
I’ve attached a photo of the Fitbark on Lola’s collar (you can see it’s pretty small). I’ve also attached a photo of the new fitbark I’m giving as a gift next to the old Fitbark Lola has been wearing for just over 2 months now. It’s worth mentioning, Lola isn’t nice to it. She plays hard with dogs at the dog park and we also have a Macaw at home who I’ve caught chewing on the Fitbark more than once. And after all that, only a few very minor scratches. I’m very impressed.

Perplexy

I love my FitBark I love my Fitbark! It's a great motivational tool for me and my furbaby. The set-up was super easy! Plus the customer service to help answer detailed questions about the app was phenomenal.

misshouse_2001

Fun way to Track Your Dog's Activity Level We have two units for our Australian Cattle Dog and 13lb Chihuahua mix. It really is a lot of fun to track the progress of our dogs. Setup was really easy, and the app has no problem syncing both our dogs and keeping them straight. What we like about this unit: - Its really small and secures to the dogs collars with no flapping and seemingly not adding any weight. This was especially great for our small dog. - Charging is done without removing the unit from the collar, and with a... Fetch More

Fun way to Track Your Dog’s Activity Level

We have two units for our Australian Cattle Dog and 13lb Chihuahua mix. It really is a lot of fun to track the progress of our dogs. Setup was really easy, and the app has no problem syncing both our dogs and keeping them straight.

What we like about this unit:
– Its really small and secures to the dogs collars with no flapping and seemingly not adding any weight. This was especially great for our small dog.
– Charging is done without removing the unit from the collar, and with a standard micro-usb cord. Its really not a big deal to just take off the collar every few days and charge at night. Disconnecting from the collar would have been a real pain.
– Customer service is truly fantastic. We had a problem with something that ended up not being a real issue. The app has a direct chat built into it. We got a response within an hour, and super quick responses to every question. They were actually so responsive I felt a little embarrassed. If customer service was harder to contact I would have just waited long enough for the problem to fix itself.
– The app and website are great. There are lots of levels of detail, down to a score for individual minutes. The app will generalize into rest, active and play. You can also download the raw data as an excel spreadsheet that shows a raw score for each minute and make your own charts.
– The general activity level “bark points” are a nice abstract way to see how much exercise our dogs are getting. Its not an exact measurement, but you still see when your dogs aren’t getting as much exercise as usual.
– The sharing features motivate me to keep our dogs exercised. We linked with a friend who can watch our activity levels, so we feel kind of like we want to make sure we keep our levels up.
– No monthly fees.

Tom

Motivates me to take my dog out more!  I can't say enough good things about Fitbark. I love being able to track my dog's fitness, and being able to set goals motivates me to go for more walks and runs with him. My first Fitbark malfunctioned, and the amazing customer support team fixed my problem instantly. They provided constant support, even after hours and on weekends, which is true dedication and shows their passion for their product and their customers (thank you so much!). You won't regret getting this little gadget, and your pup will love you for it!

BettinaE

Love it and the customer support!  We have the FitBark on our 10 month-old Dane and we love it. It measures activity, not gps and steps so you don't end up with the app reporting your dog went on a 16-mile walk when you drive him across town. My husband and I both love getting the pop-up on our phones when our pup reaches his activity goals. Customer support is amazing. Immediate response through the app and a real interest in feature suggestions. Highly recommend for dog lovers out there who want to keep track of whether or not their... Fetch More

Love it and the customer support! 

We have the FitBark on our 10 month-old Dane and we love it. It measures activity, not gps and steps so you don’t end up with the app reporting your dog went on a 16-mile walk when you drive him across town. My husband and I both love getting the pop-up on our phones when our pup reaches his activity goals. Customer support is amazing. Immediate response through the app and a real interest in feature suggestions. Highly recommend for dog lovers out there who want to keep track of whether or not their dogs are getting off the couch enough!

KMcQ02

No more missed walks Perfect way to tell if my girls have been rambunctious enough at home or at the park, or if a long long walk is in order. My boyfriend and I no longer have to ask if the other human walked them, just check the fitbarks! && best customer service I've ever experienced when I accidentally ordered an extra one and needed to return it!

KBonne

Lazy dog owner with a happy, active dog! This product has changed the way I approach my dog's health. I am, admittedly, a lazy dog owner. My dog is older, so I used that as an excuse for brief walks and lots of downtime. Her first week with the FitBark, I realized how little activity she saw throughout her day and was appalled by my own behavior. Since using the FitBark, Maggie May is having more active days and is sleeping better because she's worn out and happy. The app is easy to use, the company is SUPER responsive and... Fetch More

Lazy dog owner with a happy, active dog!

This product has changed the way I approach my dog’s health. I am, admittedly, a lazy dog owner. My dog is older, so I used that as an excuse for brief walks and lots of downtime. Her first week with the FitBark, I realized how little activity she saw throughout her day and was appalled by my own behavior. Since using the FitBark, Maggie May is having more active days and is sleeping better because she’s worn out and happy. The app is easy to use, the company is SUPER responsive and fast, and my partner is able to keep track of Maggie’s activities, too! I highly recommend the FitBark to anyone with a busy, distracting life. It keeps your dog’s needs in mind, even when you can’t.

Drew Nixon

Great tool for the conscientious dog owner I love this tool! It's an awesome complement to my fitbit charge hr! I give it a 4 instead of a 5 because getting to know the app takes some time and work. Once you get it all figured out though the data tracking is awesome! I have a Weimaraner and I live in an apartment, but I am also a runner and very active. As a breed that requires a lot of exercise, I really feel like it helps me better gage if my fur baby is getting his needs met, especially... Fetch More

Great tool for the conscientious dog owner

I love this tool! It’s an awesome complement to my fitbit charge hr! I give it a 4 instead of a 5 because getting to know the app takes some time and work. Once you get it all figured out though the data tracking is awesome! I have a Weimaraner and I live in an apartment, but I am also a runner and very active. As a breed that requires a lot of exercise, I really feel like it helps me better gage if my fur baby is getting his needs met, especially since he is crated for about 8 hours of his day. I recommend it to anyone who is conscientious about their best friends whole being! Plus, the fitbark team is very kind, quick, and eager to help you, as you help them create a better device and app!

FitBark Customer

Terrific App, Device and Service Helps us see when our younger Vizsla is active, playing or sleeping. We can crank up more active state to tone him up. Nice to share with whole family and we have idea what he's doing when we are not at home. Now to their service. I admit, I'm a techie type. Had problems setting up the FitBark and instantly was talking to the service people LIVE. Turns out that I made a mistake in setting up family accounts. They patiently and quick resolved the issue. Never experienced this level of service "after the sale".... Fetch More

Terrific App, Device and Service

Helps us see when our younger Vizsla is active, playing or sleeping. We can crank up more active state to tone him up. Nice to share with whole family and we have idea what he’s doing when we are not at home.
Now to their service. I admit, I’m a techie type. Had problems setting up the FitBark and instantly was talking to the service people LIVE. Turns out that I made a mistake in setting up family accounts. They patiently and quick resolved the issue. Never experienced this level of service “after the sale”. Sure, the photography online stores will talk to you about buying but after the fact tech support is “meh”. FitBark has raised the bar!!! My dog adds “4 Paws Up”!

BayouBlues