Support

Awesome little activity monitor! I've had my FitBark now for about a year. It works great. I can see my dogs activity (or lack there of) level. It automatically syncs when the app is open and in close proximity (10-15ft) to my dog. About a month ago it broke. My dog was marking a bone and I think rubbed on it a little too roughly. I contacted thier support staff and Sara was very nice and offered me a replacement device at no cost. She included a RMA slip so I could return the broken devise to them. I have... Fetch More

Awesome little activity monitor!

I’ve had my FitBark now for about a year. It works great. I can see my dogs activity (or lack there of) level. It automatically syncs when the app is open and in close proximity (10-15ft) to my dog. About a month ago it broke. My dog was marking a bone and I think rubbed on it a little too roughly. I contacted thier support staff and Sara was very nice and offered me a replacement device at no cost. She included a RMA slip so I could return the broken devise to them. I have seen this company grow in terms of what their product and the app offer. I am very impressed with both their product and their staff. As more dogs are using FitBark the averages (daily activity) for breed and size of dog keep getting better. They also recently added an option where you can sync your fitbit within FitBark. this way you can see your activity right next to your dog’s on a daily basis.

M. Simek

A fitbit for dogs! Love it! This is great -- it keeps me honest! I have a basset hound, and it is soooo easy to just let her sleep on the couch and miss a walk. I have a fitbit, and this works to make sure I keep her active the same way the fitbit makes sure I stay active EVERY DAY and I can't "rationalize" how much she actually moved around. The device doesn't count steps, but "activity." It is a fun app on my Iphone, connects via bluetooth. The monitor fit snugly and easily flat on her collar.... Fetch More

A fitbit for dogs! Love it!

This is great — it keeps me honest! I have a basset hound, and it is soooo easy to just let her sleep on the couch and miss a walk. I have a fitbit, and this works to make sure I keep her active the same way the fitbit makes sure I stay active EVERY DAY and I can’t “rationalize” how much she actually moved around. The device doesn’t count steps, but “activity.” It is a fun app on my Iphone, connects via bluetooth. The monitor fit snugly and easily flat on her collar. Pearl is a bigger dog, and has a bigger collar; on my mother’s Chihuahua, however, I think the fitbark would be too big. It isn’t heavy — very lightweight — so the only issue on tiny little dogs would be bulk. The best thing is the attitude of the company…. this is a relatively new product, and they are continually updating and making changes to the software, and seem to have a really great and positive and FUN attitude. There is the option to share and have friends, just like with the fitbit. Love this, and it HAS helped give me the reason to shoo my dog off the couch and force her outside for a walk!

Krykie

Great Product! We got this for our dog for Christmas and it has been wonderful. It keeps us motivated to get our pup out for a walk when she needs it (it even sends reminders when she hasn't been active for a while!) By using the product, we were also able to see that our dog walker was not taking our dog out for the full hour walks and sometimes forgot to come at all! The customer support has been amazing for any questions to you have - We bought the wifi base station and had a bit of difficulty setting... Fetch More

Great Product!

We got this for our dog for Christmas and it has been wonderful. It keeps us motivated to get our pup out for a walk when she needs it (it even sends reminders when she hasn’t been active for a while!) By using the product, we were also able to see that our dog walker was not taking our dog out for the full hour walks and sometimes forgot to come at all! The customer support has been amazing for any questions to you have – We bought the wifi base station and had a bit of difficulty setting it up but customer support helped us in no time. They are very responsive. I would highly recommend this product to any dog owner!

Cheryl

Great customer support I've been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable. I was so impressed that I got a fitbark for my wife's chihuahua and it fits him... Fetch More

Great customer support

I’ve been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable.

I was so impressed that I got a fitbark for my wife’s chihuahua and it fits him great.

Terry Drymonacos

A great and nifty product, well worth buying. The FitBark is an awesome product. The app is clever and provides some clear, and relevant information. I'm looking forward to seeing how this product develops, but will continue to use it! It's well packaged, and easy to set up with clear instructions. The support team respond very quickly to queries, and are very friendly and helpful. There's a growing community of users on Facebook with whom you can share information and find dogs similar to yours to "friend" on the app to compete/compare as you'd like. Would definitely recommend. It links... Fetch More

A great and nifty product, well worth buying.

The FitBark is an awesome product. The app is clever and provides some clear, and relevant information. I’m looking forward to seeing how this product develops, but will continue to use it! It’s well packaged, and easy to set up with clear instructions. The support team respond very quickly to queries, and are very friendly and helpful. There’s a growing community of users on Facebook with whom you can share information and find dogs similar to yours to “friend” on the app to compete/compare as you’d like. Would definitely recommend.

It links my FitBit account which is awesome, shows me my target and the dog’s on the same graphs. Some more integration would be amazing, although I’m unsure what I’d like to see really at this stage!

There are a few things which could be better though. The additional wifi charging station is very expensive, so I don’t have it, which means my dogs data only sync when I ask it to via my app. I’m hoping that something will change with this in future development of the product though, and I’d still happily give it 5 stars.

Benjamin G

FitBark is awesome! Purchased the Fitbark for our dog. She has a medical condition and will be on medication for life. The Fitbark helps us ensure she is getting proper exercise and rest. We can even share results with our Vet. My sister saw it, asked about it and is now going to get one for her dog. Great product with Excellent customer service!  

Joanie

Fantastic App, great customer service! With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It's very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month. We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you're dogs doing in comparison. This is super... Fetch More

Fantastic App, great customer service!

With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It’s very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month.

We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you’re dogs doing in comparison. This is super helpful since we have three dogs ranging from 3 months to 10 years and they obviously require different levels of playtime.

We really love this update. The customer service at Fitbark is amazing. They go out of their way to help and make sure your issue is resolved.

If you’re looking for an activity tracker for your dog this is the best one on the market.

Buddhagem

Excellent Customer Service! I received the fitbark as a Christmas gift and I absolutely love it! It has made me more aware of my pup's activity levels and I just bought a Fitbit to join the fun and get active with my dog! We had a small issue and the developers were quick to respond, extremely helpful, and resolved the issue right away!

sbrickwesley

Your Dog Will Thank You This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it - our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one - really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature... Fetch More

Your Dog Will Thank You

This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it – our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one – really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature that shows average statistics for dogs similar to mine, which is pretty interesting. You can also now choose one of three levels for your dog’s daily goal for fitness points – it’s a nice option to have. Henry the Golden has gotten much more exercise on a more consistent basis since we got the Fitbark. It makes us take him for an extra half mile, or throw the ball a half dozen more times. It also helps us see that doggie day care really is worth it! Henry doesn’t even notice that he’s wearing the Fitbark, but he is loving the effects of it!

Kathleen U

Great wearable for dogs! This device is so much fun. You can see how much time your dog spends resting, playing (typically walking or running), and being "active" (which is basically being awake but not doing a lot). If you have multiple dogs, you can compare them against each other. I even used it to determine who wandered off at night and peed in the basement - only one dog was active at that time so she was busted! LOL Support is fabulous. They respond via chat to any questions, and are super-responsive to any enhancement ideas. I use the app... Fetch More

Great wearable for dogs!

This device is so much fun. You can see how much time your dog spends resting, playing (typically walking or running), and being “active” (which is basically being awake but not doing a lot). If you have multiple dogs, you can compare them against each other. I even used it to determine who wandered off at night and peed in the basement – only one dog was active at that time so she was busted! LOL Support is fabulous. They respond via chat to any questions, and are super-responsive to any enhancement ideas. I use the app on an iPhone 4s and it works really well, even though my phone is older. Another plus is that they share the (anonymized) data that they collect with the FitBarks. It’s a great way for dog owners to contribute to research on dog health, especially if you have a purebred that is not as well-represented in their data set.

Dog Lover