Support

Fantastic product Device and app are working great for me and my dog. I can keep track of my dog's activity, and when and for how long my dog walker took care of my dog while I am away. I had some issues setting up the connection between the device and my phone in the beginning. But the support team was very helpful in walking me through all the steps and going above and beyond their duty figuring out that ... my phone OS needed to be updated. 🙂 While the device is very light and fits any dogs size,... Fetch More

Fantastic product

Device and app are working great for me and my dog.
I can keep track of my dog’s activity, and when and for how long my dog walker took care of my dog while I am away.
I had some issues setting up the connection between the device and my phone in the beginning.
But the support team was very helpful in walking me through all the steps and going above and beyond their duty figuring out that … my phone OS needed to be updated. 🙂
While the device is very light and fits any dogs size, the battery lasts for a very long time (about 2 weeks) and re-charging it takes only the time your dog takes a quick nap.
Overall, I am very satisfied with this product and would definitely recommend it to any dog owner.

E. Lapiello

FitBark is awesome! Purchased the Fitbark for our dog. She has a medical condition and will be on medication for life. The Fitbark helps us ensure she is getting proper exercise and rest. We can even share results with our Vet. My sister saw it, asked about it and is now going to get one for her dog. Great product with Excellent customer service!  

Joanie

Love it! This is a great unit. Our pup goes to dog day care from time to time and it's nice to see exactly how his day was when I pick him up. The battery is amazing and the support from FitBark is top shelf!

Jim

Fun and Fit Got the FitBark from son and daughter-in-law for Christmas. Love it! Makes me aware of when the dog needs more exercise and how the dog is doing in general. It's fun following other FitBark equipped dogs and seeing how your dog stacks up to others. Great customer support too.

Kevanrijn

Lazy dog owner with a happy, active dog! This product has changed the way I approach my dog's health. I am, admittedly, a lazy dog owner. My dog is older, so I used that as an excuse for brief walks and lots of downtime. Her first week with the FitBark, I realized how little activity she saw throughout her day and was appalled by my own behavior. Since using the FitBark, Maggie May is having more active days and is sleeping better because she's worn out and happy. The app is easy to use, the company is SUPER responsive and... Fetch More

Lazy dog owner with a happy, active dog!

This product has changed the way I approach my dog’s health. I am, admittedly, a lazy dog owner. My dog is older, so I used that as an excuse for brief walks and lots of downtime. Her first week with the FitBark, I realized how little activity she saw throughout her day and was appalled by my own behavior. Since using the FitBark, Maggie May is having more active days and is sleeping better because she’s worn out and happy. The app is easy to use, the company is SUPER responsive and fast, and my partner is able to keep track of Maggie’s activities, too! I highly recommend the FitBark to anyone with a busy, distracting life. It keeps your dog’s needs in mind, even when you can’t.

Drew Nixon

Your Dog Will Thank You This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it - our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one - really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature... Fetch More

Your Dog Will Thank You

This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it – our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one – really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature that shows average statistics for dogs similar to mine, which is pretty interesting. You can also now choose one of three levels for your dog’s daily goal for fitness points – it’s a nice option to have. Henry the Golden has gotten much more exercise on a more consistent basis since we got the Fitbark. It makes us take him for an extra half mile, or throw the ball a half dozen more times. It also helps us see that doggie day care really is worth it! Henry doesn’t even notice that he’s wearing the Fitbark, but he is loving the effects of it!

Kathleen U

5 paws Hi I am Luna the 4 year old Collie, My mummy owns a fitbit and found it so interesting that when she saw this advertised she thought it would be fun to see us keeping fit together she is currently annoyed as I keep beating her :). she has had great fun keeping track of me and she also loves the fact it tell her what I have been up to when she has been out but sadly she now knows my secret that I am often have a good sleep. it has helped my mummy lots as... Fetch More

5 paws

Hi I am Luna the 4 year old Collie, My mummy owns a fitbit and found it so interesting that when she saw this advertised she thought it would be fun to see us keeping fit together she is currently annoyed as I keep beating her :).
she has had great fun keeping track of me and she also loves the fact it tell her what I have been up to when she has been out but sadly she now knows my secret that I am often have a good sleep.
it has helped my mummy lots as I had been unwell and she was able to show the vet my details and she was able to track my food intake and also if I had had lethargic days.
I would highly recommend this device to any dog lover as it is great fun to work out together and go for long hikes to collect our points.

mummy said that the support from the FitBark team is excellent she had trouble with her device and they are literally there 24/7 to help you with all your needs my device did go a bit faulty but within 48 hours it had been replaced and linked up to my old account so we could get back to tracking my details.

the device is small and discrete on my collar and comes in a wide range of colours I’m currently modelling the life and soul of the party blue but I think my mummy is looking into purchasing another one for my bro.
well we give this device 5 Paws and lots of high excited Woofs cause we love it.
many thanks for reading
Luna x

F. Craske

Great Product - Great Service We got this for Christmas, and within a week it died, I contacted the customer service via their online chat and was helped immediately. They mailed a new fitbark within a few days so I didn't even need to go back to Best Buy. Best customer service I've ever had. Plus the product itself is great, We live in a condo so I was worried about my dog not getting enough exercise. The fitbark has been great to keep track of how he's doing that day and whether I need to give him a longer walk... Fetch More

Great Product – Great Service

We got this for Christmas, and within a week it died, I contacted the customer service via their online chat and was helped immediately. They mailed a new fitbark within a few days so I didn’t even need to go back to Best Buy. Best customer service I’ve ever had. Plus the product itself is great, We live in a condo so I was worried about my dog not getting enough exercise. The fitbark has been great to keep track of how he’s doing that day and whether I need to give him a longer walk or not!

Crystal

Great customer support I've been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable. I was so impressed that I got a fitbark for my wife's chihuahua and it fits him... Fetch More

Great customer support

I’ve been using this product for close to 3 months and quite impressed with it. The android version that I use is accurate and is constantly being refined, they have an API for developers to query their rapidly expanding doggy database and to top it off, they have great customer care. When my fitbark died mysteriously, Sara had me exchanging the ailing one within a weekend all on their dime. As you can tell the service is prompt and personable.

I was so impressed that I got a fitbark for my wife’s chihuahua and it fits him great.

Terry Drymonacos

A great and nifty product, well worth buying. The FitBark is an awesome product. The app is clever and provides some clear, and relevant information. I'm looking forward to seeing how this product develops, but will continue to use it! It's well packaged, and easy to set up with clear instructions. The support team respond very quickly to queries, and are very friendly and helpful. There's a growing community of users on Facebook with whom you can share information and find dogs similar to yours to "friend" on the app to compete/compare as you'd like. Would definitely recommend. It links... Fetch More

A great and nifty product, well worth buying.

The FitBark is an awesome product. The app is clever and provides some clear, and relevant information. I’m looking forward to seeing how this product develops, but will continue to use it! It’s well packaged, and easy to set up with clear instructions. The support team respond very quickly to queries, and are very friendly and helpful. There’s a growing community of users on Facebook with whom you can share information and find dogs similar to yours to “friend” on the app to compete/compare as you’d like. Would definitely recommend.

It links my FitBit account which is awesome, shows me my target and the dog’s on the same graphs. Some more integration would be amazing, although I’m unsure what I’d like to see really at this stage!

There are a few things which could be better though. The additional wifi charging station is very expensive, so I don’t have it, which means my dogs data only sync when I ask it to via my app. I’m hoping that something will change with this in future development of the product though, and I’d still happily give it 5 stars.

Benjamin G