Support

Great products and a fantastic way to track your dogs... Great products and a fantastic way to track your dogs activity levels. We have had a few technical issues with this though which Customer Service have sorted and are currently sorting - hoping this will be resolved shortly!

Stephanie Williams

I love my FitBark I love my Fitbark! It's a great motivational tool for me and my furbaby. The set-up was super easy! Plus the customer service to help answer detailed questions about the app was phenomenal.

misshouse_2001

Awesome little activity monitor! I've had my FitBark now for about a year. It works great. I can see my dogs activity (or lack there of) level. It automatically syncs when the app is open and in close proximity (10-15ft) to my dog. About a month ago it broke. My dog was marking a bone and I think rubbed on it a little too roughly. I contacted thier support staff and Sara was very nice and offered me a replacement device at no cost. She included a RMA slip so I could return the broken devise to them. I have... Fetch More

Awesome little activity monitor!

I’ve had my FitBark now for about a year. It works great. I can see my dogs activity (or lack there of) level. It automatically syncs when the app is open and in close proximity (10-15ft) to my dog. About a month ago it broke. My dog was marking a bone and I think rubbed on it a little too roughly. I contacted thier support staff and Sara was very nice and offered me a replacement device at no cost. She included a RMA slip so I could return the broken devise to them. I have seen this company grow in terms of what their product and the app offer. I am very impressed with both their product and their staff. As more dogs are using FitBark the averages (daily activity) for breed and size of dog keep getting better. They also recently added an option where you can sync your fitbit within FitBark. this way you can see your activity right next to your dog’s on a daily basis.

M. Simek

Fantastic App, great customer service! With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It's very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month. We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you're dogs doing in comparison. This is super... Fetch More

Fantastic App, great customer service!

With the latest update, the folks at fitbark made an already great app fantastic. We have three fitBark dogs and at a glance we can see if they are getting enough sleep and exercise. It’s very easy to dive in to get more data on a particular dog or look at larger trends, like sleep over the past month.

We really love the new Top Dog Board which ranks our pups in the house by activity. It also provides stats on similar dogs so you know how you’re dogs doing in comparison. This is super helpful since we have three dogs ranging from 3 months to 10 years and they obviously require different levels of playtime.

We really love this update. The customer service at Fitbark is amazing. They go out of their way to help and make sure your issue is resolved.

If you’re looking for an activity tracker for your dog this is the best one on the market.

Buddhagem

Fun and Fit Got the FitBark from son and daughter-in-law for Christmas. Love it! Makes me aware of when the dog needs more exercise and how the dog is doing in general. It's fun following other FitBark equipped dogs and seeing how your dog stacks up to others. Great customer support too.

Kevanrijn

Great tool for the conscientious dog owner I love this tool! It's an awesome complement to my fitbit charge hr! I give it a 4 instead of a 5 because getting to know the app takes some time and work. Once you get it all figured out though the data tracking is awesome! I have a Weimaraner and I live in an apartment, but I am also a runner and very active. As a breed that requires a lot of exercise, I really feel like it helps me better gage if my fur baby is getting his needs met, especially... Fetch More

Great tool for the conscientious dog owner

I love this tool! It’s an awesome complement to my fitbit charge hr! I give it a 4 instead of a 5 because getting to know the app takes some time and work. Once you get it all figured out though the data tracking is awesome! I have a Weimaraner and I live in an apartment, but I am also a runner and very active. As a breed that requires a lot of exercise, I really feel like it helps me better gage if my fur baby is getting his needs met, especially since he is crated for about 8 hours of his day. I recommend it to anyone who is conscientious about their best friends whole being! Plus, the fitbark team is very kind, quick, and eager to help you, as you help them create a better device and app!

FitBark Customer

Tremendous customer service I'll be honest, I'm one of those annoyingly curious types who has a kajillion questions. The folks running the FitBark were very kind in answering my questions, three different people had to take a crack at answering my questions about the accuracy of the data for my specific dog (we have a 1 year old Cattle Dog, so yeah I really need to know if he's getting enough exercise!). Ultimately the answer was "we're still gathering data," and even though it might have been uncomfortable for them to say, it was the truth. Even though it wasn't... Fetch More

Tremendous customer service

I’ll be honest, I’m one of those annoyingly curious types who has a kajillion questions. The folks running the FitBark were very kind in answering my questions, three different people had to take a crack at answering my questions about the accuracy of the data for my specific dog (we have a 1 year old Cattle Dog, so yeah I really need to know if he’s getting enough exercise!). Ultimately the answer was “we’re still gathering data,” and even though it might have been uncomfortable for them to say, it was the truth. Even though it wasn’t exactly what I wanted to hear, I have a hard time not buying into an honest answer!

We took our FitBark swimming today, and my dog is one to hold his breath and stick his head under the water to find a stick. Not only did he find his stick, the FitBark is still gathering data!

K. Miller

Great way to bond with my dog! My dog has severe anxiety and I noticed that the days he exercised, he felt better than the days he did not. I bought the FitBark to help me find the right amount of daily exercise he needed to stay calm and relaxed. As they say "A tired dog is a good dog!" When I first got the FitBark, I had issues syncing the device. I reached out to customer support and within minutes they responded. This was at 8 pm! They walked me through step by step and before I knew it,... Fetch More

Great way to bond with my dog!

My dog has severe anxiety and I noticed that the days he exercised, he felt better than the days he did not. I bought the FitBark to help me find the right amount of daily exercise he needed to stay calm and relaxed. As they say “A tired dog is a good dog!” When I first got the FitBark, I had issues syncing the device. I reached out to customer support and within minutes they responded. This was at 8 pm! They walked me through step by step and before I knew it, we were able to see my dogs activity. I love that you can record daily notes and see how your pets activity compares to other dogs. I’m excited to tell everyone about FitBark and keep building my dogs health, happiness, and our bond.

Your Dog Will Thank You This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it - our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one - really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature... Fetch More

Your Dog Will Thank You

This is a fun product that keeps us honest about getting enough playtime in with our golden retriever. I had an incident with the product only a week after purchasing it – our dog went swimming with it on and it would not work after that. When I contacted the Fitbark folks, they immediately arranged to send me a new one – really great customer service. The new one has held up during swimming and has provided us with some good information that will help us keep our guy healthy. They just added a feature that shows average statistics for dogs similar to mine, which is pretty interesting. You can also now choose one of three levels for your dog’s daily goal for fitness points – it’s a nice option to have. Henry the Golden has gotten much more exercise on a more consistent basis since we got the Fitbark. It makes us take him for an extra half mile, or throw the ball a half dozen more times. It also helps us see that doggie day care really is worth it! Henry doesn’t even notice that he’s wearing the Fitbark, but he is loving the effects of it!

Kathleen U

5 paws Hi I am Luna the 4 year old Collie, My mummy owns a fitbit and found it so interesting that when she saw this advertised she thought it would be fun to see us keeping fit together she is currently annoyed as I keep beating her :). she has had great fun keeping track of me and she also loves the fact it tell her what I have been up to when she has been out but sadly she now knows my secret that I am often have a good sleep. it has helped my mummy lots as... Fetch More

5 paws

Hi I am Luna the 4 year old Collie, My mummy owns a fitbit and found it so interesting that when she saw this advertised she thought it would be fun to see us keeping fit together she is currently annoyed as I keep beating her :).
she has had great fun keeping track of me and she also loves the fact it tell her what I have been up to when she has been out but sadly she now knows my secret that I am often have a good sleep.
it has helped my mummy lots as I had been unwell and she was able to show the vet my details and she was able to track my food intake and also if I had had lethargic days.
I would highly recommend this device to any dog lover as it is great fun to work out together and go for long hikes to collect our points.

mummy said that the support from the FitBark team is excellent she had trouble with her device and they are literally there 24/7 to help you with all your needs my device did go a bit faulty but within 48 hours it had been replaced and linked up to my old account so we could get back to tracking my details.

the device is small and discrete on my collar and comes in a wide range of colours I’m currently modelling the life and soul of the party blue but I think my mummy is looking into purchasing another one for my bro.
well we give this device 5 Paws and lots of high excited Woofs cause we love it.
many thanks for reading
Luna x

F. Craske