Support

LOVE this product! I cannot say enough good things about this product. Unfortunately, my original FitBark would not charge, so I brought it to Best Buy and they exchanged it with a new one instantly! I was thrilled. Then, when I went home, I was not sure how to add the new one to my existing account, so I emailed FitBark and the tech support answered my email INSTANTLY and helped me through it. I am so pleased and impressed. The product allows me to keep track of my dog's sleep schedule and compare activities and how active they keep him... Fetch More

LOVE this product!

I cannot say enough good things about this product. Unfortunately, my original FitBark would not charge, so I brought it to Best Buy and they exchanged it with a new one instantly! I was thrilled. Then, when I went home, I was not sure how to add the new one to my existing account, so I emailed FitBark and the tech support answered my email INSTANTLY and helped me through it. I am so pleased and impressed. The product allows me to keep track of my dog’s sleep schedule and compare activities and how active they keep him (he does agility, flyball and disc). This product is amazing, and I’ve had such a great experience with FitBark.

Lauren B

Great Product! We got this for our dog for Christmas and it has been wonderful. It keeps us motivated to get our pup out for a walk when she needs it (it even sends reminders when she hasn't been active for a while!) By using the product, we were also able to see that our dog walker was not taking our dog out for the full hour walks and sometimes forgot to come at all! The customer support has been amazing for any questions to you have - We bought the wifi base station and had a bit of difficulty setting... Fetch More

Great Product!

We got this for our dog for Christmas and it has been wonderful. It keeps us motivated to get our pup out for a walk when she needs it (it even sends reminders when she hasn’t been active for a while!) By using the product, we were also able to see that our dog walker was not taking our dog out for the full hour walks and sometimes forgot to come at all! The customer support has been amazing for any questions to you have – We bought the wifi base station and had a bit of difficulty setting it up but customer support helped us in no time. They are very responsive. I would highly recommend this product to any dog owner!

Cheryl

Pawfect I can't fault FitBark, their customer service is second to none - I bought mine before Christmas and had live chat within the Android app to one of the founders on Christmas day, that's serious commitment to their product. The FitBark itself attaches well and doesn't bother my dog at all. It resists water and mud and is apparently waterproof but not tried yet. The Android app is well designed, easy to sync, easy to compare your dog with another albeit both owners need to have shared email addresses. The best thing so far is being able to compare... Fetch More

Pawfect

I can’t fault FitBark, their customer service is second to none – I bought mine before Christmas and had live chat within the Android app to one of the founders on Christmas day, that’s serious commitment to their product.

The FitBark itself attaches well and doesn’t bother my dog at all. It resists water and mud and is apparently waterproof but not tried yet.

The Android app is well designed, easy to sync, easy to compare your dog with another albeit both owners need to have shared email addresses.

The best thing so far is being able to compare days. We could see how new years eve fireworks at midnight kept our dog restless for 40 minutes, if we didn’t manage to get a walk because of heavy rain we can see how much activity she has missed.

FitBark Customer

I love my FitBark I love my Fitbark! It's a great motivational tool for me and my furbaby. The set-up was super easy! Plus the customer service to help answer detailed questions about the app was phenomenal.

misshouse_2001

Fun way to Track Your Dog's Activity Level We have two units for our Australian Cattle Dog and 13lb Chihuahua mix. It really is a lot of fun to track the progress of our dogs. Setup was really easy, and the app has no problem syncing both our dogs and keeping them straight. What we like about this unit: - Its really small and secures to the dogs collars with no flapping and seemingly not adding any weight. This was especially great for our small dog. - Charging is done without removing the unit from the collar, and with a... Fetch More

Fun way to Track Your Dog’s Activity Level

We have two units for our Australian Cattle Dog and 13lb Chihuahua mix. It really is a lot of fun to track the progress of our dogs. Setup was really easy, and the app has no problem syncing both our dogs and keeping them straight.

What we like about this unit:
– Its really small and secures to the dogs collars with no flapping and seemingly not adding any weight. This was especially great for our small dog.
– Charging is done without removing the unit from the collar, and with a standard micro-usb cord. Its really not a big deal to just take off the collar every few days and charge at night. Disconnecting from the collar would have been a real pain.
– Customer service is truly fantastic. We had a problem with something that ended up not being a real issue. The app has a direct chat built into it. We got a response within an hour, and super quick responses to every question. They were actually so responsive I felt a little embarrassed. If customer service was harder to contact I would have just waited long enough for the problem to fix itself.
– The app and website are great. There are lots of levels of detail, down to a score for individual minutes. The app will generalize into rest, active and play. You can also download the raw data as an excel spreadsheet that shows a raw score for each minute and make your own charts.
– The general activity level “bark points” are a nice abstract way to see how much exercise our dogs are getting. Its not an exact measurement, but you still see when your dogs aren’t getting as much exercise as usual.
– The sharing features motivate me to keep our dogs exercised. We linked with a friend who can watch our activity levels, so we feel kind of like we want to make sure we keep our levels up.
– No monthly fees.

Tom

But I am having WAY more fun with it than he is I know I bought this for my dog, but I am having WAY more fun with it than he is!!! The app is spot on and the support team is right there on the app to chat if you need.

FitBark Customer

FitBark: Accurate, inexpensive and fun for you and your dog! We've had our True Red FitBark for nearly a month now, and it was more than worth the wait…we have a beautiful Australian Shepherd, a year and a half old, and she is nothing but motion! My wife and i have been curious since we got our dog just how much she really did during the day, and we've both worn the FitBit Human Activity Monitor for years, so we both had personal baselines. The FitBark has a feature that allows you to compare your human vs. your dogs activity... Fetch More

FitBark: Accurate, inexpensive and fun for you and your dog!

We’ve had our True Red FitBark for nearly a month now, and it was more than worth the wait…we have a beautiful Australian Shepherd, a year and a half old, and she is nothing but motion! My wife and i have been curious since we got our dog just how much she really did during the day, and we’ve both worn the FitBit Human Activity Monitor for years, so we both had personal baselines. The FitBark has a feature that allows you to compare your human vs. your dogs activity level, and i have to tell you, we have a lot of work to do to keep our numbers up even near hers! The FitBark also shows you on a graph just how busy your dog has been, and when. Very helpful if you are trying to get an older or sedentary dog to move more, or pick up the activity level (and calorie burn) of a dieting dog. The software runs great on my iOS, is very details on both a daily and weekly level, and has gone a week+ before needing recharged. Our Mackenzie has a ton of dog friends, who play pretty rough, and has had no effect on the FitBark, the unit itself is very small and almost weightless, and so far, tough as nails. It has a very novel attachment scheme that allows for almost universal fit on nearly any collar, that stays tight, has not collected dirt and weeds in it, nor been snatched off by a rowdy buddy.
I have already had to contact Customer Service via email to help me get the most out of a feature and they responded quickly and were clear and very helpful, we accomplished my problem in 1 email exchange! Overall, we are very happy with our FitBark, and while it means nothing to our Mackenzie, we can monitor and modify what we need to, to keep her, and us, healthy and happier for a longer time.

Tony Ferretti

Awesome little activity monitor! I've had my FitBark now for about a year. It works great. I can see my dogs activity (or lack there of) level. It automatically syncs when the app is open and in close proximity (10-15ft) to my dog. About a month ago it broke. My dog was marking a bone and I think rubbed on it a little too roughly. I contacted thier support staff and Sara was very nice and offered me a replacement device at no cost. She included a RMA slip so I could return the broken devise to them. I have... Fetch More

Awesome little activity monitor!

I’ve had my FitBark now for about a year. It works great. I can see my dogs activity (or lack there of) level. It automatically syncs when the app is open and in close proximity (10-15ft) to my dog. About a month ago it broke. My dog was marking a bone and I think rubbed on it a little too roughly. I contacted thier support staff and Sara was very nice and offered me a replacement device at no cost. She included a RMA slip so I could return the broken devise to them. I have seen this company grow in terms of what their product and the app offer. I am very impressed with both their product and their staff. As more dogs are using FitBark the averages (daily activity) for breed and size of dog keep getting better. They also recently added an option where you can sync your fitbit within FitBark. this way you can see your activity right next to your dog’s on a daily basis.

M. Simek

FitBark customer service is wonderful. I had some problems with the initial install ... FitBark customer service is wonderful. I had some problems with the initial install and their support chat was very quick, helpful and thorough. Now that the FitBark is working, I love the insight it gives me into my puppy's life. I notice that if she is up and restless at night she can be a little "off" during the day. I've also noticed that she doesn't behave well if she doesn't get enough exercise OR if she gets too much! I can check her FitBark and... Fetch More

FitBark customer service is wonderful. I had some problems with the initial install …

FitBark customer service is wonderful. I had some problems with the initial install and their support chat was very quick, helpful and thorough. Now that the FitBark is working, I love the insight it gives me into my puppy’s life. I notice that if she is up and restless at night she can be a little “off” during the day. I’ve also noticed that she doesn’t behave well if she doesn’t get enough exercise OR if she gets too much! I can check her FitBark and realize she’s just had enough of a day and it’s time for bed. The FitBark holds a charge for quite some time, is easy to use and sturdy. I love my FitBark.

Lucinda Fisher

Loving the FitBark! We got a FitBark for our little dog as we wanted to ensure he was active enough even though my wife and I both work during the day. The FitBark allows us, through their proprietary FitBark Points, to see how active he's been during the day whilst we're out (usually not very!) and gives us a target to aim for to push us to get him out and moving. As proponents of the human equivalent, FitBit, the Bluetooth connectivity and interactive app (which is, as yet, by no means perfect but is always being worked on and... Fetch More

Loving the FitBark!

We got a FitBark for our little dog as we wanted to ensure he was active enough even though my wife and I both work during the day. The FitBark allows us, through their proprietary FitBark Points, to see how active he’s been during the day whilst we’re out (usually not very!) and gives us a target to aim for to push us to get him out and moving. As proponents of the human equivalent, FitBit, the Bluetooth connectivity and interactive app (which is, as yet, by no means perfect but is always being worked on and improved) were familiar and easy enough to use.
The customer service at FitBark is excellent and their staff are always willing to help and answer queries. If you’re a fan activity trackers and want to get your canine buddies involved too, the FitBark fits the bill perfectly.

icthalian