FitBarkCare+

A FitBark 2 Pawtection Plan that covers acts of dog!


Buy within 60 days of your new FitBark 2 purchase at fitbark.com or at any authorized reseller to extend Product Warranty to two years and get full coverage against the unexpected!

10 USD(approx. 13 AUD)


EXTENDS PRODUCT WARRANTY TO TWO YEARS
COVERS TWO INCIDENTS OF ACCIDENTAL DAMAGE (E.G. DOG BITES)
FREE U.S. SHIPPING BOTH WAYS AND $14.95 DEDUCTIBLE PER CLAIM
FULL REFUND WITHIN 60 DAYS, AND PRO-RATED AFTERWARDS

Summary Terms

  • Coverage & Protection Length: FitBarkCare+ provides repair or replacement coverage, both parts and labor, for your FitBark 2 device, extending Product Warranty coverage to two years from your FitBark 2 purchase date, and adding up to two incidents of accidental damage (e.g. dog bites).
  • 60-Day Purchase Window: Get FitBarkCare+ when you purchase your new FitBark 2 at fitbark.com, or buy it within 60 days of your FitBark 2 purchase at fitbark.com or from any authorized reseller.
  • Deductible Fee: All claims (accidental damage claims as well as non-accidental damage claims) are subject to a $14.95 deductible.
  • How to Use FitBarkCare+: Reach out to us at any time via the support chat in our mobile or web apps. We'll need  your FitBark 2 and FitBarkCare+ proof or purchase and the name of the dog whose FitBark 2 needs assistance.
  • Purchasing for a Friend: Simply forward the FitBarkCare+ order confirmation email from fitbark.com to your friend.
  • Exclusions: FitBark 2 covers, collar attachments (zip ties) and charging cables are excluded from coverage.
  • Up to 5 Pets Covered: One FitBarkCare+ plan covers up to five FitBark 2 devices worn by pets who live at the same physical address, as long as all devices were purchased within the same 60-day window. While the Product Warranty is extended to two years for all pets, accidental damage coverage is capped at two incidents. For maximum accidental damage protection, purchase one FitBarkCare+ plan for each pet.
  • Shipping (United States): While you are required to ship the defective unit to us, shipping is free both ways (typical transit time is 2-4 days).
  • Shipping (All Other Countries): You are required to ship the defective unit to us. Shipping is free from us to you (typical transit time is 2-4 days to the U.K. and Australia, and 10-30 days to any other country, with limited tracking available). You are responsible for shipping charges to our warehouses.
  • Cancel Anytime: Receive a full refund within 60 days of your FitBarkCare+ purchase, or a pro-rated refund based on the time remaining on your protection plan (starting from your FitBark 2 purchase date).

Full Terms & Conditions

FitBark Store Australia FAQ

30-Day fitbark.com Money Back Guarantee

Try FitBark on your pup for one month. If you don’t love it, we’ll refund it. Only available at fitbark.com.

Free Shipping on Orders Over 20 USD

Orders ship next day from Melbourne, Victoria. Transit time is 2-4 days to anywhere in Australia.

1-Year Limited Product Warranty

We back your purchase with a friendly warranty. Get in touch via the Support Chat at any time!