Where are the FitBark Online Stores located? What are my international shipping options?

Yes. At this time you have three options.

FitBark Store US

This store ships to all countries except Brazil, India, Mexico, the UAE and the Philippines. Unfortunately we haven’t had much luck in getting packages reliably delivered to certain countries, so for the time being we need to suspend shipping as well as servicing of new FitBark devices in those countries.

We offer a free option with UPS (transit time: 10-30 days) on orders $15+ as well as a paid option with DHL (transit time: 2-4 days). You’re responsible for any import duties into your country of residence, if any.

FitBark Store UK

This store ships exclusively to the United Kingdom (Great Britain and Northern Ireland) via Parcelforce (free on orders over USD 20).

FitBark Store Australia

This store ships exclusively to Australia via Parcel Post (free for orders over 20 USD) and Express Post.

Please note that if you need warranty service, you must return the product at your own expense, to the address specified by FitBark in the US, Canada, UK or Australia. If you live outside of the US, the UK or Australia, it may take up to 30 days or more to receive the replaced product, with limited tracking available. You can review our Product Warranty here.

in Store, Returns & Warranty